Shipping

Free Shipping


We offer free ground and standard freight shipping on everything we sell to the continental US (lower 48). Products shipped to Hawaii, Alaska, or any US Territory will have additional shipping cost that will be determined upon placing an order. Please contact us for any questions.
Shipping usually takes 3-7 business days for most items. Some items are made to order and will take time to prepare before shipping.

 

Order Confirmation

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

 

Order Shipment:

If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thechristiandeancollection.com.